At Metalworks, we are always looking for people to join our exciting, talented team. If you’re interested in working with us, please leave us your resume and we’ll be in touch shortly.
Metalworks is a busy HVAC Wholesaler seeking Counter Sales staff. The Counter Sales position ensures that we maintain our commitment to deliver what our customers need, when they need it. This teammate will ensure our customers are provided outstanding service for their orders, while ensuring sales and gross profit are maximized. This position is ideal for those who possess exceptional customer service skills and want to learn and grow within a thriving organization.
Roles & Responsibilities:
Provide direct sales service and product line information to our customers (in person, or by telephone/e-mail)
Process orders to completion which includes pricing and sourcing additional information as required
Evaluate customer’s needs and upsell product where appropriate to maximize sales
Ensure all items purchased are properly entered and efficiently processed
Contact customers advising them of status updates on issues with respect to their orders
Keep areas organized and clean, including placement of stock, as well as counter and pick-up area for our customers
Assist with inventory control management
Other related branch duties to support business needs
Minimum 3yrs HVAC knowledge
Good Computer Skills
Proficient verbal and written skills
Ability to multi task and work as team
Monday – Friday & Alternating Saturdays